Terms & Conditions
Last Updated: 01 June 2025
Welcome to Beauty Palace (https://www.beautypalace.in) (“the Company”). These Terms and Conditions (“Terms”) govern your access to and use of our website and its contents. By accessing or using our Site, You agree to be bound by these Terms. Therefore, You are requested to read these terms carefully prior to accessing or using the Site.
These Terms are an electronic record in terms of the Information Technology Act, 2000 (“IT Act”) and rules made thereunder as may be applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the IT Act. This electronic record is generated by a computer system and does not require any physical or digital signatures.
1. Website Nature & Scope
The website of the Company operates exclusively as a catalogue website. It does not process online payments, does not accept online orders, and does not offer direct checkout services. All product images, specifications, descriptions, and other content are solely for informational and promotional purposes.
Product enquiries may be submitted via provided designated contact forms, however all transactions, including but not limited to pricing, shipping, or purchases shall be carried out exclusively offline through direct interaction with our authorized sales team or at our physical locations.
We make no promise that the Site is appropriate or available for use in locations outside of India. If you choose to access the Site from locations outside India, you acknowledge you do so at your own initiative and are responsible for compliance with local laws where they apply.
2. Definitions
For the purposes of these Terms and Conditions:
● “Web-Site” means the website provided by the Company containing a catalogue of the products offered along with their product images, specifications, descriptions, price and other content therein.
● “You” means the individual accessing or using the Web-Site, or the company, or other legal entity on behalf of which such individual is accessing or using the Web-Site, as applicable.
3. Use of the Website
By accessing or using the Site, you hereby acknowledge, represent and warrant that:
● You are at least sixteen (16) years of age or accessing the Website under the supervision of a parent or legal guardian who agrees to be bound by these Terms;
● You shall not use the Site for any unlawful, unauthorized, fraudulent or prohibited purposes including but not limited to any activity that violates applicable laws, regulations, or third-party rights;
● You will not reproduce, duplicate, copy, sell, resell, distribute or otherwise exploit any part/portion of the Website, including its content, features, design, or access, for any commercial purpose without the express prior written consent of the Company;
● You will not attempt to gain unauthorized access to the Website or its related systems, servers, networks, user data, or any other information stored, processed, or transmitted through the Site;
● You understand and acknowledge that all catalogue content, including but not limited to product listings, specifications, pricing, and availability, is indicative in nature, non-binding, and subject to modification or withdrawal at any time without prior notice.
The Company reserves the right, at its sole and absolute discretion, to restrict, suspend, or permanently terminate your access to the Site, without notice or liability, in the event of any actual or suspected breach of the foregoing terms or any other provision of these Terms and Conditions.
4. Registration and Password Security
4.1 Access to certain areas or features of the Site may require user registration. By registering, you agree to provide accurate, complete, and up-to-date information as requested during the registration process.
4.2 The Company reserves the sole and absolute discretion to refuse, suspend, or terminate any user registration or account at any time, without assigning any reason and without prior notice.
4.3 You are solely responsible for maintaining the confidentiality and security of your login credentials, including but not limited to your password and account details. You agree not to disclose such credentials to any third party.
4.4 In the event the Company has reason to believe that there has been or is likely to be a breach of security or unauthorized use of your account, the Company reserves the right to (i) require you to change your password, and/or (ii) suspend or terminate your account without any liability.
4.5 Any personal information submitted by you during the registration process shall be collected, stored, and processed in accordance with the Company’s Privacy Policy, which can be accessed [here].
5. Your Privacy and Personal Information
Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy available at the Website which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.
6. Product Information Disclaimer
The products listed on the Website www.beautypalace.in are provided for showcasing and reference purposes only. Although the Company endeavors to ensure that all product related information—including but not limited to names, images, specifications features and other descriptive content is accurate, current and complete—the Company makes no express or implied representations, warranties or guarantees regarding:
● Product availability at the time of your enquiry or intended purchase;
● The specific color, quality and/or finish as visible to the user on the Website;
● Errors or omissions in product descriptions, image or technical specification or related content presented on the Site;
● Product prices, which are not listed and may vary by region or distributor or specific commercial terms.
All product related information should be independently verified by You through directly contacting our customer service representative or by visiting one of the Company’s authorised physical retail outlets. The Company expressly disclaims any liability arising from reliance on the product information as published on the Site.
7. Ownership, Use and Intellectual Property Rights
All content and materials displayed, referenced or otherwise made available on the Website—including but not limited to all logos, trade names, branding, text, images, graphics, product designs, layout and overall look and feel—are the exclusive property of Beauty Palace or its third-party licensors and suppliers and are protected by applicable intellectual property laws, including but not limited to the Copyright Act 1957 and The Trademark Act, 1999 and relevant international treaties.
Except as otherwise expressly permitted in writing by the Company, You shall not:
● Reproduce, re-publish, upload, post, transmit, modify, or distribute any material or content from the Website in any form or by any means;
● Use, imitate or replicate any of our trademarks, trade dress, service marks or logos;
● Remove, obscure or alter any copyright or proprietary notices/markings or legal disclaimers appearing on the Site or in any materials derived therefrom.
Any unauthorized access to, or use, copying or distribution of any content/material or intellectual property may result in civil liability or criminal prosecution or both under applicable laws.
8. External Links and Third-Party Content
Our website may, from time to time, contain hyperlinks or references to third-party websites, partner platforms, and/or social media platforms (collectively “Third Party Sites”). These links are provided solely for your convenience and informational purposes. The inclusion of any such link does not imply any endorsement, sponsorship or advertising by the Company of content, services, products of those sites or their practices.
We expressly disclaim any responsibility or liability and are not responsible for:
● The availability, content, legality, reliability or accuracy of any information, data, content or material present on the third-party websites;
● Terms of use, cookie practices, data handling procedures or privacy policies of the above third-party Websites;
● Any loss, injury, claim, liability, damages—direct or indirect—resulting from access, use of or reliance on Third Party Sites by You.
We advise You to review the applicable terms and privacy policy of any Third Party Sites before engaging with them.
9. Disclaimer of Warranties and Limitation of Liability
To the fullest extent permitted by law, the Company expressly disclaims any and all liability for any direct, indirect, incidental, consequential, punitive or special damages, including but not limited to loss of profits, loss of data, loss of goodwill, or business interruption arising out of or in connection with:
● Your use of or inability to use the Site or any of its features;
● Any inaccuracies, omissions or typographical errors in product descriptions, specifications or other content made available on the Site;
● Any failure, delays or interruption in updating catalogue listings or other product-related information by the Company;
● Technical malfunctions, server downtimes, system errors, viruses, malware or other harmful components, or any unauthorized access, hacking or other third-party interference affecting the Website or its services.
The Site and all its information, content and services are offered on “as is” and “as available” basis. The Company makes no representations or warranties of any kind, express or implied.
10. Force Majeure
The Company shall not be held liable for any failure to perform, or delay in the performance of, any of its obligations under these Terms and Conditions where such
failure or delay results directly or indirectly from events, circumstances, or causes beyond the Company’s reasonable control or due to Act of God. In such instances, the Company’s obligations shall be suspended for the duration of the event, and it shall not be deemed to be in breach of these Terms during that period.
11. Rights of Third Parties
No one other than a party to these Terms has any right to enforce any of these Terms.
12. Enquiry and Contact Forms
The Site provides functionality for You to submit product-related enquiries via designated contact forms. You expressly acknowledge that submitting an enquiry:
● Does not constitute a binding order, offer or purchase agreement with the Company;
● Does not guarantee the availability or delivery or reservation of any product referenced therein;
● Is subject to further verification, clarification, and confirmation by the Company through offline communication channels including but not limited to email, telephone, or in-person correspondence.
By voluntarily submitting your details through the enquiry form, you expressly consent to be contacted by the Company via email, phone, message or WhatsApp for enquiry follow-up. We do not share your personal information with third parties without your prior consent or where required by applicable law.
13. Privacy
We are committed to safeguarding and protecting your personal information in accordance with applicable data protection laws and best industry practices. Please review our Privacy Policy to understand how we collect, use, store, process and protect your information when you use our Website. By accessing or using the Site, you expressly acknowledge that you have read, understood, and agreed to be bound by the terms of the Privacy Policy, as may be amended from time to time.
14. Indemnity
You agree to indemnify, defend and hold harmless the Company and its affiliates, officers, directors, employees, and agents from and against any and all claims, demands, actions, proceedings, liabilities, losses, damages, costs and expenses including reasonable attorney’s fees and legal costs arising out of or in connection with:
● Your access to or use of the Website including any misuse or unauthorized use thereof;
● Your breach and violation of these terms and conditions or any applicable law, rule and regulation;
● Your infringement, misappropriation or violation of any intellectual property rights or proprietary rights of any third party;
● Any data, content, information, submitted, uploaded, transmitted or otherwise made available by You through the Site.
This indemnification obligation shall survive the termination or expiration of these Terms and your use of the Site.
15. Modifications to the Site and Terms
The Company reserves the right, at its sole discretion and without prior notice, to:
● Modify, suspend or discontinue any part of the Website at any time, temporarily or permanently;
● Amend, revise or update these Terms at any time with such modifications becoming effective upon their posting on this page or elsewhere on the Site;
● Change the product catalogue.
You are encouraged to review these Terms periodically to remain informed of any changes. Your continued access to or use of the Site following the posting of any amendments shall constitute your acceptance of the revised Terms and Conditions.
16. Governing Law and Jurisdiction
These Terms and Your use of the Site are governed by and construed in accordance with the laws of India without regard to its conflict of law principles. Any disputes will be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.
17. Information and Grievance Redressal
For any questions, concerns, complaints, or notices regarding these Terms, your use of the Website or any other matter requiring redressal, please contact the Grievance Redressal Officer of Beauty Palace:
Beauty Palace 📧 support@beautypalace.in 📞 +91-8080776677 🕒 Monday to Friday, 10:00 AM to 7:00 PM
